Contact gotminifigures.com!

 

Owner of gotminifigures.com:

Tony Got

Physical Mailing Address: 

GOTMINIFIGURES 

P.O. Box # 18106

Port Moody, B.C.

V3H 0A2 Canada

 

$ MAIL - We are currently located in British Columbia, Canada. Orders are usually shipped with Canada Post and sometimes orders, under certain circumstances, are shipped in the U.S.A., using USPS.  Please note that we are NOT open to the public. 

 

EMAIL - A new technology to some, but it sure is the wave of the future. If you would like the quickest response for general questions or information regarding an order, below are a few departments that can help with your inquiries. It is also key have the proper department to speed up your response time and have the correct people respond to your question. You will see an @ followed by the department. 

 

@ WEBSITE ORDERS - All questions pertaining to Orders Online should be contacted only via the following link please. All Shipping related inquires are also sent here. If you are having issues with an order, missing piece, broken item, damaged mail; please contact the Orders department at orders@gotminifigures.com

 

@ PAYMENTS - If you have a general question about the payment system, shopping cart, etc. Please contact Shopify. They are a large company that deals with millions of online stores, transactions and people just like you and I. Any payment that is regarding cash, paypal, or bitcoin. If it is regarding Paypal or Bitcoin directly, please contact them first as all payments are all processed through the mentioned large financial companies. If a question regarding payment must be sent directly to gotminifigures staff, please don't hesitate to contact or Payments department as we will be glad help!  payments@gotminifigures.com  

 

@ HELP - When you have nowhere left to go... Just message our general help department for all other inquires. We will gladly help you and if need be, find an easy solution to any problem. We are always around to answer questions and ready to promptly return your emails in a timely fashion.  Please understand that during holidays that we like most businesses experience higher than normal volume of traffic on our site and emails. Thanks for being patient. help@gotminifigures.com 

 

# TELEPHONE - Yes we use telephones, but we do not use them for contact with our customers. Only under certain circumstances will we give our number to the public. Otherwise, the simplest and fastest way to contact us is email. Please respect our privacy as we do not also give out any of our clients information as we respect your private lives also.  We try to keep the same rule in effect for ourselves. We are only an online company, with no storefront. Thanks for understanding. 

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